Last Updated: [2024/05/20 – 2026-01-02]
This Privacy Policy describes how Luxstill (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from luxstill.com.
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Contact Information: Name, billing address, shipping address, email address, and phone number.
- Payment Information: We use third-party payment processors (such as PayPal/Stripe). We do not store your full credit card details on our servers; this data is encrypted and handled by the payment gateway.
- Order History: Details of the luxury items you have viewed or purchased.
2. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you regarding your orders or authenticity inquiries.
- Screen our orders for potential risk or fraud.
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our new arrivals or refurbished luxury collections.
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- Shopify/Platform: We use [Shopify/WooCommerce] to power our online store.
- Google Analytics: To help us understand how our customers use the Site.
- Logistics Partners: We share your address and phone number with shipping carriers (DHL, FedEx, UPS) to ensure your package is delivered and signed for.
4. YOUR RIGHTS (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
If you are a resident of the European Economic Area (EEA) or California, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
5. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. SECURITY
We take the security of your high-value luxury purchases seriously. We use industry-standard encryption (SSL) to protect your data during transmission.
We take the security of your high-value luxury purchases seriously. We use industry-standard encryption (SSL) to protect your data during transmission.
7. COOKIES
We use cookies to enhance your shopping experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, but it may affect site functionality.
We use cookies to enhance your shopping experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, but it may affect site functionality.
8. CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@luxstill.com.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@luxstill.com.
